All Case Studies

Retail · RetailMax Group

RetailMax Analytics Dashboard

RetailMax's store managers relied on a clunky internal dashboard that made daily reporting slow and error-prone.

UI/UX DesignWeb Development9 weeks

67%

Faster task completion

45min

Saved per manager/day

200+

Stores onboarded

94%

Manager satisfaction

01The Problem

Store managers across 200+ locations spent up to an hour a day manually compiling reports from a dashboard that buried key metrics behind multiple clicks.

02Research

We conducted contextual interviews with store managers in three regions and ran usability tests on the existing dashboard to map every point of friction.

03Design

A role-based dashboard was designed around the daily tasks managers actually perform, surfacing the metrics that matter most on a single screen with drill-down detail.

04Development

Rebuilt on React with Recharts for data visualization, real-time data sync, and exportable reports, integrated with RetailMax's existing POS data pipeline.

05Results

Daily reporting time dropped dramatically and task completion rates in usability testing improved by 67%, with strong adoption across all regions.

“What used to take an hour now takes minutes. Our store managers actually enjoy using the dashboard now.”

Priya Nair

Director of Operations, RetailMax Group